Refund & Cancellation Policy

Payments for Search Engine Optimization, Internet Marketing and Social Media Optimization services are non-refundable, and Creative Nexus India do not issue pro rata refunds for fees paid in advance. Once a payment or deposit is made, it is non-refundable. All Setup fees are non-refundable as it is applied to costs immediately incurred by Creative Nexus India in initiating services. If a project is cancelled or postponed, all monies paid are retained by Creative Nexus India and if applicable, a fee for all work completed beyond what was already paid for shall be paid by the client. Chargebacks If we receive a chargeback or payment dispute (i.e. PayPal Dispute) from a credit card company or bank, your service and/or project will be suspended without notice. 

A $50 chargeback fee (issued to recover fees passed on to us by the credit company), plus any outstanding balances accrued as a result of the chargeback(s) must be paid in full before service is restored, files delivered, or any further work is done. Instead of issuing a chargeback, please contact us to address any billing issues. Requesting a chargeback or opening a PayPal dispute for a valid charge from us is fraud, and is never an appropriate or legal means of obtaining a refund. Please read and make sure you fully understand our refund policy prior to making a payment.