Updated on 15 July 2026
Acceptance and Scope
These Terms of Service govern use of creativenexus.in and, unless replaced by a signed Master Services Agreement, Statement of Work, proposal, purchase order, or project agreement, apply to services provided by Creative Nexus India. By requesting a quote, approving a proposal, paying an invoice, sharing project materials, or using our services, the client accepts these terms.
Contract Documents and Priority
If there is a conflict, the signed Master Services Agreement or Statement of Work controls first, then the signed proposal or quotation, then the invoice, then these Terms. Website terms do not reduce any stronger rights or remedies stated in a signed contract.
Services
Creative Nexus India provides services including digital marketing, performance marketing, Google Ads and Meta Ads management, social media marketing, SEO, email and WhatsApp marketing support, UI/UX design, Shopify, WordPress and custom website development, landing pages, presentation design, investor pitch decks, print and packaging design, TV commercials, corporate videos, promotional videos, 2D and 3D animation, motion graphics, production, post-production, and related consulting.
Scope, Assumptions, and Change Requests
Each project should identify deliverables, formats, timelines, revision rounds, dependencies, acceptance criteria, third-party costs, excluded items, and client responsibilities. Work outside the agreed scope, extra revision rounds, urgent requests, changes after approval, platform changes, additional formats or languages, and rework caused by incomplete or inaccurate client inputs are chargeable.
Client Responsibilities
The client must provide complete briefs, brand assets, accurate claims, approvals, data, platform access, product and legal information, licences, credentials, and feedback on time. Delays in client inputs, approvals, access, payment, legal clearance, or third-party approvals extend timelines and may create additional fees.
Fees, Invoices, Taxes, and Payment
Fees, milestones, retainers, ad spends, third-party costs, taxes, and payment dates will be stated in the proposal, Statement of Work, or invoice. Unless stated otherwise, invoices are payable by the due date stated on the invoice. GST, TDS, bank charges, payment gateway charges, currency conversion costs, and withholding documents are handled as per applicable law and invoice terms.
Late Payment, Suspension, and Collection
If payment is delayed, Creative Nexus India may pause services, withhold final files and source files, stop deployment, suspend unpaid retainers, pause ad management, stop unpaid hosting or support where legally and technically feasible, and defer timelines. Late fees, administrative charges, recovery costs, legal costs, and collection expenses may be charged where stated in the invoice or project agreement and permitted by law.
Intellectual Property Before Payment
All concepts, drafts, pitches, proposals, strategies, storyboards, scripts, key visuals, design routes, source files, software, decks, animations, raw footage edits, campaign ideas, and production material remain the property of Creative Nexus India or relevant licensors until full and final payment is received and the agreed assignment or licence conditions are satisfied.
Transfer of IP Rights After Full Payment
Subject to full and final payment, written acceptance, and any signed assignment or project document, Creative Nexus India grants or assigns to the client the agreed rights in approved final deliverables only. Unless the project document states otherwise, transfer excludes rejected concepts, draft routes, internal tools, reusable templates, pre-existing agency materials, methodologies, frameworks, source libraries, plugins, open-source components, third-party stock assets, fonts, music, footage, software, and AI or tool outputs that cannot be assigned.
Copyright Assignment Requirements
Any copyright assignment must be in writing and should identify the work, rights assigned, territory, term, consideration, permitted media, sublicensing rights, and excluded materials. If a signed project document specifies worldwide territory and term of copyright for final deliverables, those terms will apply to the final deliverables covered by that document.
Third-Party Assets and Licences
Stock images, footage, music, fonts, voiceovers, models, locations, plugins, themes, open-source code, AI tools, SaaS subscriptions, hosting, domains, SSL, ad spend, platform fees, and other third-party assets are subject to third-party terms. Unless expressly included, the client pays these costs. The client must not use assets beyond the purchased licence scope, territory, duration, media, seat count, or platform permissions.
Client-Supplied Materials
The client represents that it owns or is authorised to use all logos, product images, footage, testimonials, claims, data, fonts, music, copy, brand guidelines, and other material supplied to Creative Nexus India. The client indemnifies Creative Nexus India for claims arising from client-supplied material, instructions, approvals, advertising claims, regulated claims, personal data, or unlawful use after delivery.
AI-Assisted Work and Provenance
Creative Nexus India may use AI-assisted tools for ideation, drafts, image or video support, editing, coding assistance, transcription, research organisation, or production acceleration where appropriate. Creative Nexus India will not knowingly submit client confidential information, personal data, unreleased strategy, or sensitive assets to public AI tools without approval. Creative Nexus India may provide an AI Transparency Declaration identifying human-created, AI-assisted, AI-generated, stock, open-source, and client-supplied elements. The client acknowledges that AI-generated components may have different copyright or exclusivity treatment and must be approved before publication.
Evidence Registration and Digital Notary Tools
Creative Nexus India may use Safe Creative, Safe Stamper, blockchain timestamping, email certification, file hashes, version logs, or similar evidence tools to prove creation date, authorship, delivery, approval, notice, and chain of title. Creative Nexus India will use reasonable confidentiality settings for non-public client material.
Advertising, Influencer, and Consumer-Law Compliance
The client is responsible for the truth, legality, and substantiation of product, price, health, finance, comparative, environmental, testimonial, discount, performance, endorsement, and influencer claims. Creative Nexus India may refuse, pause, edit, or remove material that appears misleading, unlawful, non-compliant with ASCI, consumer protection rules, platform policies, DPDP, TRAI or DLT requirements, or likely to harm Creative Nexus India.
Data Protection
Each party will comply with applicable data protection law, including the Digital Personal Data Protection Act, 2023, applicable DPDP Rules, the Information Technology Act, 2000, and applicable rules. Where Creative Nexus India processes personal data on client instructions, the client must provide lawful notice and consent where required, define the processing purpose, limit data shared, and ensure rights requests and opt-outs can be honoured. Creative Nexus India will use reasonable security and confidentiality safeguards and will notify the client of material data incidents affecting client data as required by contract or law.
Approvals and Deemed Acceptance
Deliverables submitted for review are deemed accepted when the client approves in writing, publishes or uses the deliverable, instructs Creative Nexus India to proceed to the next stage, or fails to provide consolidated written feedback within the review period stated in the project document, invoice, or email. Errors reported within the agreed defect or review window will be corrected as part of the agreed scope; later changes are chargeable.
Certified Email and Electronic Communications
Project communications, approvals, notices, delivery links, payment reminders, suspension notices, acceptance requests, and termination notices may be sent by email to the addresses used by the parties. For important notices, Creative Nexus India may use certified email or timestamping services such as Safe Stamper. Electronic records and electronic signatures are acceptable to the extent permitted by Indian law.
Hosting, Domains, Platforms, and Accounts
Domains, hosting, SSL, plugins, platform accounts, ad accounts, analytics, social pages, app stores, payment gateways, and third-party tools are controlled by their providers. Creative Nexus India is not responsible for outages, hacks, policy changes, suspensions, rejected ads, account bans, algorithm changes, or third-party failures outside its reasonable control. The client must maintain backups, admin access, renewals, billing, and security unless a written project document expressly assigns those duties to Creative Nexus India.
Confidentiality
Each party must protect non-public business, technical, financial, campaign, product, customer, strategy, pricing, and creative information received from the other party. Confidentiality obligations survive completion or termination. Creative Nexus India may disclose confidential information to employees, vendors, freelancers, legal or accounting advisers, and platforms only as necessary for service delivery and under appropriate obligations.
No Guaranteed Results
Creative Nexus India provides professional services but does not guarantee sales, leads, rankings, return on ad spend, views, virality, funding, conversions, ad approvals, platform continuity, media pickup, investor response, or revenue outcomes.
Limitation of Liability
To the maximum extent permitted by law, Creative Nexus India is not liable for indirect, special, consequential, punitive, loss-of-profit, loss-of-revenue, loss-of-data, platform suspension, lost opportunity, or reputational damages. Creative Nexus India’s aggregate liability for a project is limited to the fees paid to Creative Nexus India for the specific service giving rise to the claim during the three months preceding the claim, excluding ad spend, taxes, third-party costs, and pass-through expenses.
Indemnity
The client will indemnify Creative Nexus India, its directors, employees, contractors, licensors, and vendors against claims, losses, penalties, costs, and legal fees arising from client materials, client data, unlawful instructions, inaccurate claims, non-compliant advertising, regulated content, breach of these Terms, third-party platform misuse, or use of deliverables outside the agreed scope. Creative Nexus India is not responsible for modifications made by the client or third parties after delivery.
Termination
Either party may terminate as stated in the signed project document or, if no written termination clause exists, by written notice. The client must pay for all work completed, committed resources, third-party costs, non-cancellable bookings, licences, ad spend, platform costs, and approved milestones up to termination. Creative Nexus India may withhold transfer of final files or source files until all dues are paid.
Governing Law and Disputes
These Terms are governed by the laws of India. Disputes should first be escalated to senior management for good-faith resolution for 15 days. If the dispute is not resolved, it may be referred to arbitration under the Arbitration and Conciliation Act, 1996, with the seat and venue at Gurugram, Haryana, language English, and courts at Gurugram, Haryana having supervisory jurisdiction. Confirm the preferred venue before publishing if Creative Nexus India wants Bengaluru, Karnataka as the dispute venue instead.
Changes to These Terms
Creative Nexus India may update these Terms from time to time. For ongoing signed projects, the version accepted at the time of signing continues unless the parties agree otherwise.